These days lots of consumers/customers are bloggers. They not only blog, but they use review websites, send lots of email, and can easily spread a message to thousands of people (or more) in minutes. Credo Mobile should learn from this. Negative word-of-mouth goes a long way on the Internet.
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2 responses so far ↓
1 Jeremy Osborne // Jul 12, 2008 at 4:07 pm
Amazing how fast companies will work to save their reputation. Thanks for posting this, my phone got turned back on yesterday in the early evening.
2 Todd // Jul 12, 2008 at 5:49 pm
That’s awesome they responded to you. What’s really amazing is when companies totally ignore what people say online, as their reputation goes down the drain…
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